1. Acceptance of Terms
By accessing or using Manila Polyclinic's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Healthcare Services
Manila Polyclinic provides medical and healthcare services through licensed healthcare professionals. Our services are not a substitute for emergency medical care. For life-threatening emergencies, call UAE emergency services (998).
3. Appointments & Cancellations
- Appointments can be made via phone, WhatsApp, or online
- Please arrive 15 minutes before your scheduled appointment
- Cancellations should be made at least 24 hours in advance
- Repeated no-shows may result in service restrictions
4. Payment Terms
- Payment is due at the time of service unless covered by insurance
- We accept cash, credit/debit cards, and digital payments
- Insurance claims are processed directly with your provider
- You are responsible for any amounts not covered by insurance
5. Patient Responsibilities
As a patient, you agree to:
- Provide accurate and complete medical history
- Follow treatment plans and medical advice
- Inform us of any changes in your health condition
- Treat our staff with respect and courtesy
- Comply with clinic policies and procedures
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Manila Polyclinic and protected by UAE intellectual property laws. You may not reproduce, distribute, or use our content without written permission.
7. Website Use
You agree not to:
- Use our website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Transmit viruses or malicious code
- Collect information about other users
8. Limitation of Liability
To the maximum extent permitted by UAE law, Manila Polyclinic shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website.
9. Medical Disclaimer
Information on this website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for medical concerns.
10. Governing Law
These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.
11. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
12. Contact Information
For questions about these Terms of Service:
- Email: info@manilapolyclinic.com
- Phone: +971 58 552 9502
- Address: Al Satwa, Dubai, UAE